Due to our lovely Head of Account strategy going on maternity leave shortly, we are seeking a replacement on a fixed-term contract (Approx 9-12 months)
Please see below for further details:
Department overview
The Account strategy department has five key functions at Further:
Key objectives of the role
Internal: leadership of the Account strategy operation – setting standards, following through on processes and measuring performance.
External: Advocate for Further’s wider service offering: networking, presenting to clients, building strong relationships for account retention and growth.
The role
The Head will work with Louisa (MD) to follow the vision for the department, identifying services and talent requirements as necessary and ensuring the highest standards are understood, achieved and maintained.
Ultimately, the HOAS will help to determine and sign off all processes and associated documentation that relate directly to the Account Strategy department.
The Head will be responsible for shaping campaign strategies and client growth plans. They will also ensure that opportunities are of the right calibre and standard.
The Head will provide strong positive leadership to the department, agreeing on remits and maintain overall control for the departmental budgets (as they become available) and campaign budgets also. They will also conduct regular reviews with their staff to ensure progress against agreed metrics and career progression scales, provide a review on client accounts and promote discussion around next step improvements.
Importantly, the head will work on key accounts and lead by example.
Key responsibilities
Responsibilities include:
The Head will also be a member of the Operational Management Team (OMT)
Direct reports:
Currently 4 account strategists
Skill requirements
You will be
We would ideally like someone to start as soon as possible so we can do a comprehensive handover.
We look forward to hearing from you!